

flexi city connect
NPS Score
-100
Recommended: Unlikely
Oct '25 - Sep '26
Hellopeter has tracked flexi city connect across 4 reviews. flexi city connect hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used flexi city connect? Write a review to help others decide.
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Oct 2015
I am extremely disappointed with the service I received from this bus company. I booked and paid for a scheduled trip in good faith, only to have the journey cancelled by the service provider at the last minute. This cancellation left me stranded with virtually no time to make alternative travel arrangements, causing significant inconvenience, stress, and disruption to my plans. As a paying customer, I expected the company to honour its commitment or, at the very least, provide adequate notice and meaningful assistance in arranging an alternative solution. Unfortunately, neither happened. I have requested a full refund and expect the company to process it without unnecessary delays. I also believe the company should review how it communicates cancellations and treats customers affected by service disruptions, as no customer should be left in this situation. I hope the company will respond promptly, take responsibility for the inconvenience caused, and resolve this matter professionally.
1 reviews | Active since Oct 2015
I am extremely disappointed with the service I received from this bus company. I booked and paid for a scheduled trip in good faith, only to have the journey cancelled by the service provider at the last minute. This cancellation left me stranded with virtually no time to make alternative travel arrangements, causing significant inconvenience, stress, and disruption to my plans. As a paying customer, I expected the company to honour its commitment or, at the very least, provide adequate notice and meaningful assistance in arranging an alternative solution. Unfortunately, neither happened. I have requested a full refund and expect the company to process it without unnecessary delays. I also believe the company should review how it communicates cancellations and treats customers affected by service disruptions, as no customer should be left in this situation. I hope the company will respond promptly, take responsibility for the inconvenience caused, and resolve this matter professionally.
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