First For Women Reviews | 5 stars

Q: How is First For Women rated on Hellopeter?

Hellopeter has tracked First For Women across 1 reviews. First For Women hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used First For Women? Write a review to help others decide.

Rated in:

Insurance3.2 Short Term Insurance3.3 Car Insurance3.3 Home Insurance3.3

Scores reflect the Overall AI Score for each category

AI Review Summary

Based on recent customer reviews, 1st for Women is defined by a sharp contrast between its call centre and its claims machinery. Customers repeatedly name individual consultants who reduce premiums, explain cover in detail and call back within minutes, driving strong Agent Quality (4.3) and Pricing (3.7) results. However, Claims Handling (2.7) and Repair Quality (2.2) draw sustained frustration around delays, rejections and appointed panel beaters.

Top Strengths:

•Agent Quality & Customer Care: Customers name consultants such as Sebastian Ramouthar, Nathan Chetty, Claire Naidoo, Sthembile Mzobe and Ntuthuko Yika with words like gem, asset and above and beyond. Patience, clear explanation and multilingual assistance are recurring praise points.

Service Quality Ratings

MetricScoreIndustry AvgBest in Class

Agent Quality

4.3

4.14.7 (Future Green Dot)

Pricing & Premiums

3.7

2.74.3 (Future Green Dot)

Communication

3.3

34.5 (CLC)

Claims Handling

2.7

2.94.3 (Bsure Insurance Advisors)

Repair Quality

2.2

2.94.4 (CLC)

Overall AI Score

3.2

3.14.4 (CLC)

Agent Quality

4.3

Industry Avg: 4.1Best: 4.7 (Future Green Dot)

Pricing & Premiums

3.7

Industry Avg: 2.7Best: 4.3 (Future Green Dot)

Communication

3.3

Industry Avg: 3Best: 4.5 (CLC)

Claims Handling

2.7

Industry Avg: 2.9Best: 4.3 (Bsure Insurance Advisors)

Repair Quality

2.2

Industry Avg: 2.9Best: 4.4 (CLC)

Overall AI Score

3.2

Industry Avg: 3.1Best: 4.4 (CLC)

4.5-5 Excellent

3.5-4.5 Great

2.5-3.5 Average

1.5-2.5 Poor

<1.5 Terrible

4.5-5 Excellent

3.5-4.5 Great

2.5-3.5 Average

1.5-2.5 Poor

<1.5 Terrible

Review Distribution

5|1 Reviews

Aug '26 - Sep '26

Frequently Asked Questions About First For Women

How is First For Women rated on Hellopeter?

Hellopeter has tracked First For Women across 1 reviews. First For Women hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used First For Women? Write a review to help others decide.