Worst Service provider ever.

Shockingly bad service. I have a contract with Fibrestream to provide me with internet speeds of a 100 up and 100 down, but the service has deteriorated to 0.4 up and 0.1 down - this while I am paying almost R1100 per month. This is totally unacceptable as it is not the first time that this is happening, as a matter of fact this is happening on an ongoing basis. Also, the one minute you have internet service and the next minute there ins none.