Worst Service ever received

If only I could select Zero Stars !! DO NOT BE FOOLED !! At first Fibre Stream was great - sorting out all the concerns and issues with installation very quickly. Wesley talks the talk !! Until after connection. I was promised they were going to trench for Fibre in my area soon so they offered me their wifi option at the same price as the fibre amount. I could never get an accurate invoice from them. They were eventually able to amend the charge but not the invoice. At one stage my wife had called to try resolve the matter as well, she received the welcome of Wesley with the most egotistical response known to man : "Do you know who I am ?". MONTHS later after receiving constant bouncing connections throughout the day (as I work from home and notice it all the time) - their communication about price increases come out. Nowhere does it say that any prior agreements are revoked. But when contacting the company and finally reaching somebody from the account team to discuss the call was escalated to Wesley and the true arrogance came out. "You are talking to the Senior Leadership - didn't my account team resolve your issues" WOW - news flash - who cares ?? You made the agreement with me therefore you need to be held accountable for the results. Now you say "I am no longer the sole owner and can not make these types of decisions by myself anymore - it is what it is...." ; "Do you know how much data you consume ?" Well, isn't that a service that I'm already paying for ? If you buy a BMW - do you accept a Fiat Uno ?