Worst possible service
I am beyond words at the consistently bad/non existent service from Fibrestream.They are unreliable and serve only to ***** from the consumer taking our monies monthly but providing no service.I have had to call 112 times since the 14th of April this year because of connectivity issues.Tonight I rang because my connection kept dropping by the time - 21minutes on the phone with agent I had NO Connectivity at all.The agent said he would ring me back in 30 minutes- famous last words- they NEVER call back.I then rang and was in the queue for 21 minutes at which point I got cut off.When I rang back several more times to be told via the auto voice recorder that there are no agents available. EVERY TIME I try and cancel my contract I am told I need to give 3 months notice- I am sick of been ****** by Fibrestream- they should not even be trading--SHOCKING - I honestly urge ANYONE considering them as a future provider to go else where- seriously the WORST commercial relationship I have even been in.And that is not even the half of it- twice I have been disconnected because they have made an error when running the debit orders but it took me calling in to discover their error .There have been other issues that I am not even going to mention at this point- I am DONE with Fibrestream!
