Unable to get ahold of anyone

Been with since before they were fiberstream but the support has progressively been getting worse case and point reported an issue last week Friday called them on and off as they never let you know what the progress is of an issue this last week has been slow speeds and a inconsistent stability in the connection finally Thursday they say it's been fixed now today I have the same issue I have also been on hold for the last 2 hours with no awnser I am so Thankful my business will end with them next month honestly the worst isp I have ever had and this is only one of the issue have had this year there are multiple cases this year alone encluding the the last situation which took. 5 months to fix only for them to send out a tech to fix it in 5 mins somone get back to me you know who I am by my name as I have spoken to every one there