Support

Most frustrating company to deal with, always have excuses for poor network. Been on the line for over an hour in position 2 which tells me theres one person sitting on the phones to try solve issues in Support.

Receive sms at 1pm today stating there is an issue with Vumatel, contact Vumatel and they state no issues on their end. No one has an answer or resolution to an issue.

The monies spent on airtime contacting their support line and down time should be deductible off the debit order for non service provided.

Stick to what you say, provide a service that is accurate to your Mission & Vision. How difficult could it be to communicate to your customer good or bad?