Steer clear, find another option if it's available.

My experience with Fibrestream has been nothing short of disappointing and frustrating. I would not recommend their services to anyone.

Firstly, they forced a price change on me without any prior notification, leaving me surprised and annoyed by the unexpected increase in my bill. It's unacceptable to implement changes without informing customers beforehand.

When I decided to downgrade my services, they informed me that I would be moved over to Mweb. Little did I know that I was in for another unpleasant surprise. Fibrestream, apparently associated with Mweb after migration, made promises that my price would remain the same. Yet, it turned out to be another lie, as the price was different from the first month. To make matters worse, Mweb's support team was of no help in resolving this issue, leaving me feeling stranded and ignored.

Fibrestream's lack of transparency, coupled with Mweb's poor customer service, has been an absolute nightmare. Their actions have wasted my time, caused unnecessary stress, and left me regretting my decision to choose them as my service provider.

My advice to others looking for reliable internet services: steer clear of Fibrestream and any association with Mweb. There are better providers out there who value their customers and provide honest and quality services.