1 reviews | Active since Sept 2011
Stay Away from Fibrestream!!!!!!!
Stay away from Fibrestream as they have ********* practices!!!! I signed up with Fibrestream and my fiber line was installed on the 24th of September 2021. From the time of installation their fiber was not working. I kept liaising with the sales lady Nolwazi that signed me up. As time went by nothing was done so by the middle of October I messaged Nolwazi and asked if they can uninstall so I could get another isp. Next thing Shailen contacted me and advised me that Zoom fiber would send out their technicians. Technicians then arrived on the 14th of October so we only had the issue sorted then and went live. I later get an invoice for the full month of October and the accounts department tell me they can't do anything as their manager has made that decision. Firstly, I am in no agreement with Zoom Fiber so if they f'd up the initial installation why should I pay for something I didn't have. From my experience run very far away from Fibrestream.
