QS
Quintin S
1 reviews | Active since Jul 2012
08 Dec 2019, 20:33
Service down, no help.
My fibre service has been down since Friday 6Dec 2019 and is still down as I am writing this review(ticket nr 43339). After 2 phone calls every day since Friday I have still no idea what is wrong and no idea when it will be fixed.With my 2de call today at 15:30 I was promised that someone would phone me back to resolve the problem, it did not happen and my service is still down. This problem should not take 3 days to resolve. I really needed my service restored for work I needed to do over the weekend.
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Quintin S's updateReviewer Update
11 Jan 2020, 13:03This is a update on my ongoing issues with Fibrestream. My service has been down since 8 Jan 2020 again after being down 3 weeks in Dec 2019. If I can give anybody any good advice, do not under any circumstance join this company out of your own free will. The service is down more than it is working(I am a very good example of this). To get a problem resolved takes weeks and you will still pay full price for something you do not have.
QS
Quintin S's update11 Jan 2020, 13:03
Reviewer Update
This is a update on my ongoing issues with Fibrestream. My service has been down since 8 Jan 2020 again after being down 3 weeks in Dec 2019. If I can give anybody any good advice, do not under any circumstance join this company out of your own free will. The service is down more than it is working(I am a very good example of this). To get a problem resolved takes weeks and you will still pay full price for something you do not have.