Fibrestream (South Africa)

<div>Very slow speed, I bought 20mpbs but would always get up to 7mpbs. Rude accounts department, they like sending letters threatening legal action unnecessarily so. My internet was also suspended due to a misunderstanding on a payment date for Fibre Sure and not the actual connection. No one took their time to call me and get clarity, they decided to suspend me for optional insurance cover. In the past 2 months I have been calling them every second day due to slow speed and lack of connection. Even paid a call out fee of R750 but nothing chamged. I don't know what has changed, but seems that they are getting worse every day. Not returning calls as promised and you end up stuck in the queue. Then being transferred from one person to another without getting help or being told where you are being transferred to and why.</div>