Never Trust Fibrestream. Worst customer Service, plus empty promises

The day that Fibrestream cut ties with Vumatel, They also cut my services. It was a unexpected and in the middle of the month. I had paid in advance for the next month via scheduled payment, as their billing and accounts are very bad and you never knew where you were standing with them. So I made sure they wont disconnect me as they would do that sometimes. It took 3 days for them to answer the phone back then, and I actually stay in Alberton and went to their offices and found several other people there. I sat in their boardroom and they told me some untrue story and was only interested to move me to another line supplier - however I couldnt as Vuma was the only operator in the area. After a big fight, they promised to repay my money that was paid in advance plus the unused portion of the existing month. I later found out they were cut off from Vumatel as they did not pay their bills. This is a very bad company to work with. they never tell the truth and to this day my R1199 for the month of June 2021, and Vumatel cut them on or around 22 June 2021. I was in their office and they promised to refund me within 24 hours.