NEVER EVER USE FIBRESTREAM

I had signed up with Fibrestream last year November (2020), a week passed without hearing from them, when I eventually called to enquire they told me they are waiting for Vumatel only to find out that they place the order incorrectly with Vumatel. Subsequently to that I went back to them to rectify but nothing happened. I then cancelled, only then they were interested in me, the "managers" begged me not to cancel but there was still no order with Vumatel. This year (2021) I couriered back their router and I am still waiting for my deposit to be refunded. Apparently the person who is supposed to release funds is on sick leave and there is no one to assist me. There is no sense of customer service at all. The people that work there do not give a damn about customers. Save yourselves the trouble!!!!!! Poor, poor, service.