Horrible service and lack of communication... **** **** ****

Worst company ever... I have an account with them I have been complaining about my connectivity issues for the past 3 months and yet payments were done.. I have requested for a refund for the 3 months but was never assisted, I have sent numerous emails and none of them were responded to.. I need a full refund for the 3 months that I've paid for but was never connected. This is a big ****...