Horrible service

Last year November I had a problem with their internet connection after paying them. I notified them via phone and emails it took them 7 days to come and check it.

When the technicians got to my home they checked it and they told me that I will not be able to connect again because there is an upstairs house infront of my house. I asked them to disconnect their arial they refused and told me that they will talk to their boss, after calling their boss she said she will ask the sales consultants to call me of which it did not happen.

Instead I kept on receiving their emails wanting me to pay them for the service that they are not rendering to me. Instead of them replying to my e-mails they kept on demanding money from me, I've never experienced such a horrible service in my life. Fibrestream dont care about the clients needs they only care about the money.

Today I received an email that they have blacklisted me. I want them to come with facts to why am I blacklisted because they are the ones who stopped giving me the service.

I demand them to clear my name because everytime when I call them they keep on taking me from pillar to post.