Fibrestream is a *******

I have been with this ISP for the past 7 month and i have had the worse service from the the inception of the system.

After the installation the technician left and told me that Signal Strength and Air Quality will be tweaked remotely from there office and it was never done. I have logged several calls from the time they were Skyfi Internet Solutions and still no resolve.

I logged a call and spoke to a support tech who logged on to my radio and told me that the Ubiquiti radio that is installed is not the right one and that would have to pay to have the a new dish installed yet when they came out to do line of site test the never saw that the dish that is installed will no achieve the desired out come .

Now for the past 2 months the speed has dropped from the 3Mbps to below 1 Mbps and when i call the tech says they will escalate it to there senior tech who never gets back or assist.

I am cancelling my contract so they can come and collect there equipment i will only pay the months notice and not a cent more we will deal with this matter in court should this matter escalate.

PLEASE PEOPLE I CANT EXPRESS HOW IMPORTANT IT IS THAT YOU DON'T WASTE YOUR TIME AND MONEY DOING BUSINESS WITH THE ISP THEY RIP PEOPLE OFF BY NOT PROVIDING THE SERVICE AGREED ON.