FIBRESTREAM FAILING TO INFORM ME ABOUT THEIR INTERNAL ISSUES

RRITATING SERVICE FROM FIBRESTREAM

MY WIFI FIBRE IS DOWN AGAIN AND THIS TIME I HAVE PROVE THAT YOUR COMPANY IS FAILING ON HONOURING ITS SERVICE TO ME.

YOU DID NOT SEND ME AN EMAIL TO ALERT ME SINCE MONDAY THE WIFI IS OFF AND YOU STILL EXPECT ME TO PAY TO CANCEL MY SERVICES WITH YOU. I SHALL NOT BE BILLED FOR A FULL MONTH SINCE THE ERROR IS ON YOUR SIDE, INSTEAD YOU HAVE TO REIMBURSE ME FOR THE DAYS YOU DID NOT PROVIDE ME THE WIFI AS SDTIPULATED IN YOUR AGREEMENT

YOU FAILED TO HONOUR THE AGREEMENT AND ALSO **** WHEN I TOLD YOU THAT THE INTERNER CANNOT CONNECT TO REMOTE SERVER AND AGAIN YOU KEPT QUIET. I AM PURSUING THIS MATTER AND WILL GET LEGAL OPTIONS ON HOW TO GO ABOUT THIS ISSUE.

THIS IS NOT CUSTOMER SERVICE BUT IT IS EVIL WHAT YOU ARE DOING .

SINCE MONDAY I DID NOT OBTAIN ANY EMAIL FROM YOU ABOUT WHY THE WIFI WAS CUT OFF WITHOUT ANY ALERTS

UPSET CUSTOMER