Bad service - Fibrestream

I would highly recommend searching for another ISP if you are looking into a wireless service. I waited over two weeks for someone to contact me to schedule for a signal test/installation. After the techs arrive, and finished with whatever they were doing, they could not give me a straight forward answer if they found a signal or not. All I got told is the office will be in touch. Till this day, another week past, I am yet to hear from the office. The sales rep and sales director does not reply to any emails inquiring about the status of the "test" conducted. Today to my utter surprise I receive an invoice for the month.... Invoice for what I ask you? After relaying this message to the sales director, hoping he would give some sort of clarity, not only on the invoice but also the status of the "test" and or if they can supply some sort of service, nothing, just a please advise to his accounts department. Terrible service!! Such a shame as I had high hopes for a happy relationship with Fibrestream.