Bad service before, during and even after dealing with Fibrestream

I cancelled due to over priced packages, pricing changes, poor connectivity and horrible support where I was told to pay R700 for someone changing a frequency, which could have been done already.

Now I got a call wanting to fetch the devices which I paid upfront amount of R 3,760.86 for Home Installation - Microwave - Antenna - Cabling - Configuration. in 2018.

They want mountings, cables and the pole on top of the router