Bad Customer Service

<div>Poor communication from FibreStream staff especially in cancellation and accounts department with regards to customer service when you do follow ups. In May 2021 I signed up and payed for installation which was not done by their service provider Easyweb , I made countless calls and sent e-mails to all relevant departments asking for a refund regarding the service that they can’t provide. Now it’s July 2021 last time I spoke to **** in cancellation department informed me they waiting for the C.E.O to approve a refund, am puzzled nothing actioned up until now despite the proof of payment I gave to them. Am not asking for much all I want is my money back!!!</div>