1 reviews | Active since Dec 2022
Lacks Transparancy but Highly Recommend
Our family was ecstatic! Fiber optic internet? Sign us up! After all, who wouldn't want lightning-fast speeds? But we didn't sign up or did we/I but I don't remember? Within a day, technicians were swarming our yard, laying the underground cables. Two weeks later, a router materialized inside, mysteriously connected to the outside world.
However, excitement turned to confusion. We knew next to nothing about this new fiber provider. Their only instructions? Dial a number on the router for "free" internet access (lasting a few hours, apparently) or visit their website for monthly plans. So I reached out on WhatsApp.
Unfortunately, the WhatsApp team offered little assistance. My inquiries about terms and conditions, and potential consequences of opting out, were met with the equivalent of a shrug and a website link (https://fibertime.com/). This whole "sign something, figure it out later" approach made me nervous. But hey, everyone in the neighbourhood seemed to have it, so how bad could it be, right?
Thankfully, after diving into the website, my anxieties eased. The internet is undeniably blazing fast – a vast improvement over our previous provider. Here's the verdict: While the initial setup lacked transparency, Fibertime delivers on its promise of superior speed. Just be sure to do your research before signing anything!
