SW
Schebonn W
1 reviews | Active since Apr 2013
22 Sept 2025, 16:03
Worst Wifi Provider in History!!
We have been with Evotel for a couple of years and it seems it just keeps getting worse and worse!!! For the month of September we've been without wifi 6 times and everytime we report it to either Evotel or Crazy Web, neither have any sort of respect to even respond!! With this complaint, it will officially be the 7th time we are reaching out to Evotel. Is there anyone competent enough to sort this out?????
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Replies (3)0
Replies (3)
Evotel South Africa's replyOfficial
22 Sept 2025, 16:07Good day Schebonn!
We're truly sorry to hear about your experience and we understand how frustrating and disruptive ongoing connectivity issues can be. This is far from the standard of service we aim to provide.
Your feedback is important and we’d really appreciate the opportunity to look into this specific case and work toward a solution. Our support team will be in touch with you soon.
We're truly sorry to hear about your experience and we understand how frustrating and disruptive ongoing connectivity issues can be. This is far from the standard of service we aim to provide.
Your feedback is important and we’d really appreciate the opportunity to look into this specific case and work toward a solution. Our support team will be in touch with you soon.
Evotel South Africa's reply22 Sept 2025, 16:07
Official
Good day Schebonn!
We're truly sorry to hear about your experience and we understand how frustrating and disruptive ongoing connectivity issues can be. This is far from the standard of service we aim to provide.
Your feedback is important and we’d really appreciate the opportunity to look into this specific case and work toward a solution. Our support team will be in touch with you soon.
We're truly sorry to hear about your experience and we understand how frustrating and disruptive ongoing connectivity issues can be. This is far from the standard of service we aim to provide.
Your feedback is important and we’d really appreciate the opportunity to look into this specific case and work toward a solution. Our support team will be in touch with you soon.
SW
Schebonn W's updateReviewer Update
23 Sept 2025, 13:53Hey Evotel, guess what.... in less than 24hours of talking to your consultant, the wifi is down AGAIN!!!!
8th time on reporting this!!!!
8th time on reporting this!!!!
SW
Schebonn W's update23 Sept 2025, 13:53
Reviewer Update
Hey Evotel, guess what.... in less than 24hours of talking to your consultant, the wifi is down AGAIN!!!!
8th time on reporting this!!!!
8th time on reporting this!!!!
Evotel South Africa's replyOfficial
23 Sept 2025, 14:01Good day Schebonn,
Thank you for reaching out again. I have escalated your account to our team and they are looking into the matter. They will reach out soon to ensure connectivity.
Thank you for reaching out again. I have escalated your account to our team and they are looking into the matter. They will reach out soon to ensure connectivity.
Evotel South Africa's reply23 Sept 2025, 14:01
Official
Good day Schebonn,
Thank you for reaching out again. I have escalated your account to our team and they are looking into the matter. They will reach out soon to ensure connectivity.
Thank you for reaching out again. I have escalated your account to our team and they are looking into the matter. They will reach out soon to ensure connectivity.