1 reviews | Active since Feb 2022
Worst wi-fi technicians
M Nel (Ticket ***) Evotel Vryheid KZN is incapable and worthless. I am a client of Home Connect and I should get 150mb but I only receive 100mb even-though I pay full price. On Home connect side the technician Hloni has done everything he could to sort out the problem but Evotel who is the technicians that installed the system and should come out to fix the problem don’t co-operate. I have been having this problem for a year now and have yet to see an Evotel technician at my home for this problem. I do not think they are capable or qualified to sort out these sort of problems. Neither the technician or their supervisers can deliver service. Home connect should definitely fine better technician to assist in Vryheid.
We're very sorry that your ticket hasn't been dealt with to your satisfaction. We naturally want to work alongside our ISP Partners wherever possible, and we are very sorry that it's taken this long to have your service properly investigated. I've raised your complaint with our management team, and someone will be in touch shortly.
Thank you for bringing this to our attention so we can sort this out for you.
Best regards,
We're very sorry that your ticket hasn't been dealt with to your satisfaction. We naturally want to work alongside our ISP Partners wherever possible, and we are very sorry that it's taken this long to have your service properly investigated. I've raised your complaint with our management team, and someone will be in touch shortly.
Thank you for bringing this to our attention so we can sort this out for you.
Best regards,
