BO
Bani O
1 reviews | Active since Oct 2019
10 Feb 2021, 12:45
Worst Service I've received.
This company is a Fibre installation company, on submitting a request at MWeb for Fibre I was notivied that there is fibre in my area, so I app****, upon installation the installers said they can't install fibre at my place of residence due to bad planning from their side, when I was speaking to one of their project managers, he got mad at me for renting a flat in someone's yard, this is surely the worst service I've ever got from a company.
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Evotel South Africa's replyOfficial
10 Feb 2021, 12:54Hi there Bani!
We would like to sincerely apologise for this. It is inexcusable that you were treated in this fashion and we will definitely be taking this further with our contractors. We will be working to sort this out from our side, but in the mean time a member of our team will reach out shortly to discuss what happened.
Again, we are very sorry you experienced this. It is not representative of the ethos we wish to embody and it is definitely not what you deserve.
We would like to sincerely apologise for this. It is inexcusable that you were treated in this fashion and we will definitely be taking this further with our contractors. We will be working to sort this out from our side, but in the mean time a member of our team will reach out shortly to discuss what happened.
Again, we are very sorry you experienced this. It is not representative of the ethos we wish to embody and it is definitely not what you deserve.
Evotel South Africa's reply10 Feb 2021, 12:54
Official
Hi there Bani!
We would like to sincerely apologise for this. It is inexcusable that you were treated in this fashion and we will definitely be taking this further with our contractors. We will be working to sort this out from our side, but in the mean time a member of our team will reach out shortly to discuss what happened.
Again, we are very sorry you experienced this. It is not representative of the ethos we wish to embody and it is definitely not what you deserve.
We would like to sincerely apologise for this. It is inexcusable that you were treated in this fashion and we will definitely be taking this further with our contractors. We will be working to sort this out from our side, but in the mean time a member of our team will reach out shortly to discuss what happened.
Again, we are very sorry you experienced this. It is not representative of the ethos we wish to embody and it is definitely not what you deserve.