FP
Fagmieda P
1 reviews | Active since Mar 2022
12 Mar 2022, 10:29
Worst ISP
I have had an issue with my internet since Thursday. I logged a ticket with Afrihost and got a reference number. Called again on Friday spoke to someone at afrihost who then called Evotel and they gave another reference number. Today I spoke to afrihost again and they said the requests has not been touched or opened. This is so frustrating and seems like I'm not the only person with issues. They work Mondays to Fridays. Whuch means no ***n internet for the whole weekend.
Helpful (0)
Replies (4)0
Replies (4)
Evotel South Africa's replyOfficial
12 Mar 2022, 10:47Hi there!
We're very sorry for the trouble on your line. Our team does have your ticket and it has been assigned to a maintenance team that will be assisting you as soon as possible. We do aim to have all faults resolved as quickly as possible and within SLA. Though delays can occur, we work hard to ensure that backlogs are clear in a timely manner.
Again, we apologise for the downtime, but the team will be attending to you shortly.
We're very sorry for the trouble on your line. Our team does have your ticket and it has been assigned to a maintenance team that will be assisting you as soon as possible. We do aim to have all faults resolved as quickly as possible and within SLA. Though delays can occur, we work hard to ensure that backlogs are clear in a timely manner.
Again, we apologise for the downtime, but the team will be attending to you shortly.
Evotel South Africa's reply12 Mar 2022, 10:47
Official
Hi there!
We're very sorry for the trouble on your line. Our team does have your ticket and it has been assigned to a maintenance team that will be assisting you as soon as possible. We do aim to have all faults resolved as quickly as possible and within SLA. Though delays can occur, we work hard to ensure that backlogs are clear in a timely manner.
Again, we apologise for the downtime, but the team will be attending to you shortly.
We're very sorry for the trouble on your line. Our team does have your ticket and it has been assigned to a maintenance team that will be assisting you as soon as possible. We do aim to have all faults resolved as quickly as possible and within SLA. Though delays can occur, we work hard to ensure that backlogs are clear in a timely manner.
Again, we apologise for the downtime, but the team will be attending to you shortly.
FP
Fagmieda P's updateReviewer Update
14 Mar 2022, 13:19You guys called me on Saturday and promised that someone is coming out to come and have a look. Then you left me hanging.
I'm still waiting.
You get paid don't you? I NEED MY INTERNET WORK. YOU GUYS ARE PATHETIC. AND I'M LETTING EVERYONE WROTE BAD REVIEWS ABOUT YOU GUYS.
There is literally a whole group of people that are unhappy.
I'm still waiting.
You get paid don't you? I NEED MY INTERNET WORK. YOU GUYS ARE PATHETIC. AND I'M LETTING EVERYONE WROTE BAD REVIEWS ABOUT YOU GUYS.
There is literally a whole group of people that are unhappy.
FP
Fagmieda P's update14 Mar 2022, 13:19
Reviewer Update
You guys called me on Saturday and promised that someone is coming out to come and have a look. Then you left me hanging.
I'm still waiting.
You get paid don't you? I NEED MY INTERNET WORK. YOU GUYS ARE PATHETIC. AND I'M LETTING EVERYONE WROTE BAD REVIEWS ABOUT YOU GUYS.
There is literally a whole group of people that are unhappy.
I'm still waiting.
You get paid don't you? I NEED MY INTERNET WORK. YOU GUYS ARE PATHETIC. AND I'M LETTING EVERYONE WROTE BAD REVIEWS ABOUT YOU GUYS.
There is literally a whole group of people that are unhappy.
Evotel South Africa's replyOfficial
14 Mar 2022, 19:16Hi there.
We are extremely sorry for the extended turnaround on this repair and we have taken this to our support team. We hope to have this resolved for you as soon as is possible.
We are extremely sorry for the extended turnaround on this repair and we have taken this to our support team. We hope to have this resolved for you as soon as is possible.
Evotel South Africa's reply14 Mar 2022, 19:16
Official
Hi there.
We are extremely sorry for the extended turnaround on this repair and we have taken this to our support team. We hope to have this resolved for you as soon as is possible.
We are extremely sorry for the extended turnaround on this repair and we have taken this to our support team. We hope to have this resolved for you as soon as is possible.
FP
Fagmieda P's updateReviewer Update
15 Mar 2022, 10:24So what now I'm still waiting. No one has called me. Tomorrow will be a week that I am without internet.
YOU MAKE PROMISES THAT YOU CANNOT KEEP.
I WANT MY DAMN INTERNET TO BE FIXED. YOU GUYS ARE FREAKIN USELESS. A BUNCH OF KNOW NOTHING LAZY ASS F**KERS.
THIS IS THE LAST MESSAGE TO YOU GUYS.
I'M GOING TO THE PAPERS F*CK THIS
YOU MAKE PROMISES THAT YOU CANNOT KEEP.
I WANT MY DAMN INTERNET TO BE FIXED. YOU GUYS ARE FREAKIN USELESS. A BUNCH OF KNOW NOTHING LAZY ASS F**KERS.
THIS IS THE LAST MESSAGE TO YOU GUYS.
I'M GOING TO THE PAPERS F*CK THIS
FP
Fagmieda P's update15 Mar 2022, 10:24
Reviewer Update
So what now I'm still waiting. No one has called me. Tomorrow will be a week that I am without internet.
YOU MAKE PROMISES THAT YOU CANNOT KEEP.
I WANT MY DAMN INTERNET TO BE FIXED. YOU GUYS ARE FREAKIN USELESS. A BUNCH OF KNOW NOTHING LAZY ASS F**KERS.
THIS IS THE LAST MESSAGE TO YOU GUYS.
I'M GOING TO THE PAPERS F*CK THIS
YOU MAKE PROMISES THAT YOU CANNOT KEEP.
I WANT MY DAMN INTERNET TO BE FIXED. YOU GUYS ARE FREAKIN USELESS. A BUNCH OF KNOW NOTHING LAZY ASS F**KERS.
THIS IS THE LAST MESSAGE TO YOU GUYS.
I'M GOING TO THE PAPERS F*CK THIS