TM
Tiaan M
1 reviews | Active since Aug 2018
28 Feb 2022, 21:44
Worst Fibre Company ever
Worst fibre company ever installation was done on the 25th of February and the installer never tested the fibre line and left after he installed the fibre on the side of the wall of the house and now its the 28th and my internet is still not working they can't even get the Ont to verify and when the maintenance team was here I had to tell them use your exfo to check where the problem is and then they say there are going to check what fibre is live at the manhole and they just leave and go home with no response or feed back and they blame the isp
Helpful (0)
Replies (1)0
Replies (1)
Evotel South Africa's replyOfficial
01 Mar 2022, 08:14Good morning Tiaan.
We are very sorry to hear of the trouble with your installation and this has been taken up with our team to have this fix prioritised. This is definitely not the first impression of our service that we want to be giving our clients and we'll be sure to be in touch regarding this.
We are very sorry to hear of the trouble with your installation and this has been taken up with our team to have this fix prioritised. This is definitely not the first impression of our service that we want to be giving our clients and we'll be sure to be in touch regarding this.
Evotel South Africa's reply01 Mar 2022, 08:14
Official
Good morning Tiaan.
We are very sorry to hear of the trouble with your installation and this has been taken up with our team to have this fix prioritised. This is definitely not the first impression of our service that we want to be giving our clients and we'll be sure to be in touch regarding this.
We are very sorry to hear of the trouble with your installation and this has been taken up with our team to have this fix prioritised. This is definitely not the first impression of our service that we want to be giving our clients and we'll be sure to be in touch regarding this.