AM
Aobakwe M

1 reviews | Active since Mar 2025

25 Mar 2025, 19:56

Worst decision I’ve ever made, horrible service!

Before getting Evotel I read the reviews here and decided to give them a chance. Worst decision ever!! I installed on the 12th of March 2025, on the 20th of March 2025 I woke up to no internet. People came to inspect and I was sent a bill of R1800 that I MUST PAY after just 8 days of installation. I called SuperSonic to ask about the bill and was told to not pay yet they will send technicians to inspect . They haven’t come!! The ticket isn’t even logged. I haven’t had internet since Thursday, they don’t work on weekends so if you have problems then you’ll wait until Monday. I spent a whole long weekend with no network. After they debit this month I’m leaving!!! This company is nonsense! Don’t do it!! I regret doing this, don’t let their quick installation fool you, Evotel sucks!

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Replies (1)
Evotel South Africa
Evotel South Africa's reply25 Mar 2025, 20:06
Official
Hi Aobakwe,  we deeply regret any inconvenience this may have caused and sincerely apologize for the disruption. Please know that our team is fully committed to providing you with the necessary assistance and ensuring that the issue is resolved as swiftly and efficiently as possible.