RH
Richard H
1 reviews | Active since Mar 2009
18 Jul 2023, 17:41
While returning from a client, Kleinbooi Kaizer noticed an anomaly on an Evotel Fibre line outside our house
While returning from a client, Kleinbooi Kaizer noticed an anomaly on an Evotel Fibre line outside our house. He stopped to take a photo, which he immediately sent to his supervisor. He enquired about our internet speed and then offered to do a speed test, after I mentioned it had been spotty. He spent about 15min with us and gave me his personal number should I encounter any problems. This from someone who just happened to drive by. Thank you, Kleinbooi.
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Evotel South Africa's replyOfficial
18 Jul 2023, 18:27Hi there!
Our Quality Assurance team are a fantastic set of eyes and ears on the network! Anything out of place needs to be reported so we can ensure it is set right. Our social media pages are also a place for people to escalate what they see is wrong and we're always grateful for that kind of information. Kleinbooi is a champion of Evotel service levels and we're so glad you caught him when you did. Thank you so much for sharing your experience here. It makes a world of difference.
Our Quality Assurance team are a fantastic set of eyes and ears on the network! Anything out of place needs to be reported so we can ensure it is set right. Our social media pages are also a place for people to escalate what they see is wrong and we're always grateful for that kind of information. Kleinbooi is a champion of Evotel service levels and we're so glad you caught him when you did. Thank you so much for sharing your experience here. It makes a world of difference.
Evotel South Africa's reply18 Jul 2023, 18:27
Official
Hi there!
Our Quality Assurance team are a fantastic set of eyes and ears on the network! Anything out of place needs to be reported so we can ensure it is set right. Our social media pages are also a place for people to escalate what they see is wrong and we're always grateful for that kind of information. Kleinbooi is a champion of Evotel service levels and we're so glad you caught him when you did. Thank you so much for sharing your experience here. It makes a world of difference.
Our Quality Assurance team are a fantastic set of eyes and ears on the network! Anything out of place needs to be reported so we can ensure it is set right. Our social media pages are also a place for people to escalate what they see is wrong and we're always grateful for that kind of information. Kleinbooi is a champion of Evotel service levels and we're so glad you caught him when you did. Thank you so much for sharing your experience here. It makes a world of difference.