DR
Daleen R
1 reviews | Active since Aug 2026
25 Aug 2026, 13:40
VPN Ports Blocked
I am extremely disappointed with my experience with evotel as my ISP.
I rely on my internet connection to work from home, but evotel has blocked the VPN connection I need to access our server. This means I am currently unable to do my work from home.
I have tried reaching out to them regarding the issue, but unfortunately I have not received the level of assistance I expected. As a customer, I should be able to use my internet connection for legitimate work purposes without having essential access blocked.
I hope they can resolve this issue as soon as possible and provide better communication and support to their customers.
Helpful (0)
Replies (3)0
Replies (3)Evotel South Africa's replyOfficial
25 Aug 2026, 14:13Hi Daleen, we are truly sorry to hear about the frustration this situation is causing you, especially since you rely on your connection to work from home. We completely understand how essential full access—including VPN functionality, is for your job. Please send us a direct message with your account details, contact number, and registered address. Our team will look into this issue immediately to help get your connection working properly for all your work needs.
Evotel South Africa's reply25 Aug 2026, 14:13
Official
Hi Daleen, we are truly sorry to hear about the frustration this situation is causing you, especially since you rely on your connection to work from home. We completely understand how essential full access—including VPN functionality, is for your job. Please send us a direct message with your account details, contact number, and registered address. Our team will look into this issue immediately to help get your connection working properly for all your work needs.
Evotel South Africa's replyOfficial
25 Aug 2026, 14:53Our team will contact you. Thank you
Evotel South Africa's reply25 Aug 2026, 14:53
Official
Our team will contact you. Thank you
Evotel South Africa's replyOfficial
25 Aug 2026, 15:16Thank you.
Evotel South Africa's reply25 Aug 2026, 15:16
Official
Thank you.
