AM
Avithar M
1 reviews | Active since Sept 2013
01 Aug 2021, 07:32
Useless ISP
Another useless ISP... our complex in North Riding have Evotel fiber lines, you have to go via them. I choose Vox another huge mistake, between the 2 of them a game of pass the buck is currently being played and i have no work fiber line... yet everything was done on the 20th of July...
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Replies (7)0
Replies (7)
Evotel South Africa's replyOfficial
01 Aug 2021, 07:52Hi there!
We're sorry to hear that you're caught in a back and forth. Please let us know what the issue is more specifically. If your fibre line has a fault on it, Vox is required to raise a ticket with us so that we can attend to it. However, if you haven't been installed yet, we can get your order progressed quite quickly and schedule you for an installation very soon.
We're sorry to hear that you're caught in a back and forth. Please let us know what the issue is more specifically. If your fibre line has a fault on it, Vox is required to raise a ticket with us so that we can attend to it. However, if you haven't been installed yet, we can get your order progressed quite quickly and schedule you for an installation very soon.
Evotel South Africa's reply01 Aug 2021, 07:52
Official
Hi there!
We're sorry to hear that you're caught in a back and forth. Please let us know what the issue is more specifically. If your fibre line has a fault on it, Vox is required to raise a ticket with us so that we can attend to it. However, if you haven't been installed yet, we can get your order progressed quite quickly and schedule you for an installation very soon.
We're sorry to hear that you're caught in a back and forth. Please let us know what the issue is more specifically. If your fibre line has a fault on it, Vox is required to raise a ticket with us so that we can attend to it. However, if you haven't been installed yet, we can get your order progressed quite quickly and schedule you for an installation very soon.
AM
Avithar M's updateReviewer Update
01 Aug 2021, 08:13Clearly reading is a skill!!!!, As Per VOX Evotel needs to activate the line so they can do the installation. Between the 2 companies this needs to be resolved today! I need the fiber tomorrow
AM
Avithar M's update01 Aug 2021, 08:13
Reviewer Update
Clearly reading is a skill!!!!, As Per VOX Evotel needs to activate the line so they can do the installation. Between the 2 companies this needs to be resolved today! I need the fiber tomorrow
Evotel South Africa's replyOfficial
01 Aug 2021, 08:20I apologise. I was just a little unsure.
It seems there was a problem with your order on our system. I'll speak to my team and see what arrangements can be made. I will make sure to let my team know the importance and urgency of the issue.
It seems there was a problem with your order on our system. I'll speak to my team and see what arrangements can be made. I will make sure to let my team know the importance and urgency of the issue.
Evotel South Africa's reply01 Aug 2021, 08:20
Official
I apologise. I was just a little unsure.
It seems there was a problem with your order on our system. I'll speak to my team and see what arrangements can be made. I will make sure to let my team know the importance and urgency of the issue.
It seems there was a problem with your order on our system. I'll speak to my team and see what arrangements can be made. I will make sure to let my team know the importance and urgency of the issue.
AM
Avithar M's updateReviewer Update
01 Aug 2021, 08:25****** ****, don't dare put this on me! I have been in constant contact with the agent from VOX and he informed me Evotel is the useless 1 here. Figure it out fix i dont care i want the line running now
AM
Avithar M's update01 Aug 2021, 08:25
Reviewer Update
****** ****, don't dare put this on me! I have been in constant contact with the agent from VOX and he informed me Evotel is the useless 1 here. Figure it out fix i dont care i want the line running now
Evotel South Africa's replyOfficial
01 Aug 2021, 08:28I apologise if the impression I gave is that you are at fault. You are absolutely not. A member of our team is already working on resolving the issue as best we can.
Evotel South Africa's reply01 Aug 2021, 08:28
Official
I apologise if the impression I gave is that you are at fault. You are absolutely not. A member of our team is already working on resolving the issue as best we can.
AM
Avithar M's updateReviewer Update
01 Aug 2021, 08:38I will believe that when you'll take the time to contact me! Explain to me "what problem was found on the system" and why was it only picked up once i laid a complaint!?!?!
My Fiancè and i work from home, kindly explain how we will do that tomorrow??? Will Evotel/Vox pay our salary for a missed days work????
Stop hiding behind the keyboard and actually give your customers the support they deserve!
My Fiancè and i work from home, kindly explain how we will do that tomorrow??? Will Evotel/Vox pay our salary for a missed days work????
Stop hiding behind the keyboard and actually give your customers the support they deserve!
AM
Avithar M's update01 Aug 2021, 08:38
Reviewer Update
I will believe that when you'll take the time to contact me! Explain to me "what problem was found on the system" and why was it only picked up once i laid a complaint!?!?!
My Fiancè and i work from home, kindly explain how we will do that tomorrow??? Will Evotel/Vox pay our salary for a missed days work????
Stop hiding behind the keyboard and actually give your customers the support they deserve!
My Fiancè and i work from home, kindly explain how we will do that tomorrow??? Will Evotel/Vox pay our salary for a missed days work????
Stop hiding behind the keyboard and actually give your customers the support they deserve!
Evotel South Africa's replyOfficial
01 Aug 2021, 08:41A member of our team will be reaching out to you.
Evotel South Africa's reply01 Aug 2021, 08:41
Official
A member of our team will be reaching out to you.