WK
Wiehann K
1 reviews | Active since Dec 2021
08 Nov 2022, 16:36
Useless
Most useless service I have ever come across.
Helpful (0)
Replies (3)0
Replies (3)
Evotel South Africa's replyOfficial
09 Nov 2022, 08:04Hi there Wiehann!
We are so very sorry for the disruptions on your line. Our Support Team was happy to assist in getting this resolved for you. Our ticketing system and our Social Media is always open for queries so if you're ever struggling in future please feel free to reach out to us.
Once again we are extremely sorry for the less than stellar service and we hope to have smooth sailing from here on.
We are so very sorry for the disruptions on your line. Our Support Team was happy to assist in getting this resolved for you. Our ticketing system and our Social Media is always open for queries so if you're ever struggling in future please feel free to reach out to us.
Once again we are extremely sorry for the less than stellar service and we hope to have smooth sailing from here on.
Evotel South Africa's reply09 Nov 2022, 08:04
Official
Hi there Wiehann!
We are so very sorry for the disruptions on your line. Our Support Team was happy to assist in getting this resolved for you. Our ticketing system and our Social Media is always open for queries so if you're ever struggling in future please feel free to reach out to us.
Once again we are extremely sorry for the less than stellar service and we hope to have smooth sailing from here on.
We are so very sorry for the disruptions on your line. Our Support Team was happy to assist in getting this resolved for you. Our ticketing system and our Social Media is always open for queries so if you're ever struggling in future please feel free to reach out to us.
Once again we are extremely sorry for the less than stellar service and we hope to have smooth sailing from here on.
WK
Wiehann K's updateReviewer Update
09 Nov 2022, 08:54The problem is the reaction time on the tickets. 3 days later and 2 calls to "support team" and a response was received.
WK
Wiehann K's update09 Nov 2022, 08:54
Reviewer Update
The problem is the reaction time on the tickets. 3 days later and 2 calls to "support team" and a response was received.
Evotel South Africa's replyOfficial
10 Feb 2023, 11:46Hi there Wiehann.
We are very sorry for the experience you had. Our Support Team has been working on improving every aspect of their duties and did make it a priority to attend and reply to all tickets as soon as possible to reduce the lack of communication.
We are very sorry for the experience you had. Our Support Team has been working on improving every aspect of their duties and did make it a priority to attend and reply to all tickets as soon as possible to reduce the lack of communication.
Evotel South Africa's reply10 Feb 2023, 11:46
Official
Hi there Wiehann.
We are very sorry for the experience you had. Our Support Team has been working on improving every aspect of their duties and did make it a priority to attend and reply to all tickets as soon as possible to reduce the lack of communication.
We are very sorry for the experience you had. Our Support Team has been working on improving every aspect of their duties and did make it a priority to attend and reply to all tickets as soon as possible to reduce the lack of communication.