mL
mankobo L

1 reviews | Active since Apr 2017

06 Dec 2023, 19:03

Unhappy client

I am not happy with the service i received from Evotel Fibre. Last week Thursday 30 Nov 23 they came at Hillside Lenasia south to install it then i was told that something is wrong outside and technician will be send to fix it. Even today I am still waiting for technician to fix it. It's almost a week now

0
Replies (3)
Evotel South Africa
Evotel South Africa's reply06 Dec 2023, 19:31
Official
Hi there Mankobo!

We are so sorry for the delay on this repair. We've made sure to speak with our team and you repair will be prioritised. 

We're very sorry for this kind of welcome onto the network, but Evotel service shines through. If you ever need assistance, feel free to reach out. Our teams are standing by to help. 
mL
mankobo L's update08 Dec 2023, 09:23
Reviewer Update
Good day,

I want to say big thank you my Fibre problem was sorted this morning and also want to thank Mr Victor Mabena for the good work you give your Clients. Keep it up.

Thank you.

Evotel South Africa
Evotel South Africa's reply08 Dec 2023, 09:36
Official
Good day. 
Thank you so much for the feedback, we are happy to hear the trouble got fixed and you are up and running now as intended! 
Apologies again for the downtime and you are very welcome for our Teams assistance.