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David L
1 reviews | Active since Jan 2025
24 Jan 2025, 19:14
Unfair treatment
Hi Peter I now have 9 days without internet connection, Evotel sent 4 different technicians to come and inspect the fiber cable,the findings were that the cable damage is where their first cable joint was so now I'm being told I have to pay for the repair costs
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Replies (3)0
Replies (3)
Evotel South Africa's replyOfficial
24 Jan 2025, 19:17Good day David, we do apologize for any inconvenience caused. Thank you for raising this for us, this is not the kind of service we provide here at Evotel and we strive to improve your service experience. We have escalated to the relevant department and a representative will be in contact with you shortly.
Evotel South Africa's reply24 Jan 2025, 19:17
Official
Good day David, we do apologize for any inconvenience caused. Thank you for raising this for us, this is not the kind of service we provide here at Evotel and we strive to improve your service experience. We have escalated to the relevant department and a representative will be in contact with you shortly.
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David L's updateReviewer Update
24 Jan 2025, 19:34Let's hope they will call this time cause I've been calling them everyday and their response would be we will call you before end of business day and I'm still waiting
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David L's update24 Jan 2025, 19:34
Reviewer Update
Let's hope they will call this time cause I've been calling them everyday and their response would be we will call you before end of business day and I'm still waiting
Evotel South Africa's replyOfficial
25 Jan 2025, 08:07Hi David, we apologise for the delayed response. Our team will assist you
Evotel South Africa's reply25 Jan 2025, 08:07
Official
Hi David, we apologise for the delayed response. Our team will assist you