Unacceptable service.

I have been extremely dissatisfied with the service since I took out a contract with them as net nine nine as my ISP. It's been an absolute nightmare.

1. Major problems with something as simple as debit order dates. 2. I was informed that I need to pay an amount higher than what I should be paying. 3. My premium was increased from R299 to R600 three months ago. 4. I recently received an SMS saying my promotion has ended, and my new price effective from June 1st will be R479. The service has been pathetic, and I am very frustrated with these ongoing issues.