HG
Hugh G
1 reviews | Active since May 2023
15 Oct 2023, 23:18
The Boks pulled through against France, but I didn't get to see it...
Missed both RWC quarter final games due to Internet outages during the games. After months of ongoing struggles in the Krugersdorp area, I am exasperated. I really don't know what I am paying for. You pay for internet, you pay for DSTV, you get neither.
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Evotel South Africa's replyOfficial
16 Oct 2023, 07:13Hi there Hugh.
We are very sorry for the disruption to service you did experience and completely understand your frustration regarding it.
We are escalating your trouble to our Support Team right away to assist with and get it resolved as soon as possible, there was unfortunately a veld fire in the area over the weekend which did affect a few clients and our Support will check and confirm if you were one of the clients who did go down due to it.
Once again we apologise for the trouble.
We are very sorry for the disruption to service you did experience and completely understand your frustration regarding it.
We are escalating your trouble to our Support Team right away to assist with and get it resolved as soon as possible, there was unfortunately a veld fire in the area over the weekend which did affect a few clients and our Support will check and confirm if you were one of the clients who did go down due to it.
Once again we apologise for the trouble.
Evotel South Africa's reply16 Oct 2023, 07:13
Official
Hi there Hugh.
We are very sorry for the disruption to service you did experience and completely understand your frustration regarding it.
We are escalating your trouble to our Support Team right away to assist with and get it resolved as soon as possible, there was unfortunately a veld fire in the area over the weekend which did affect a few clients and our Support will check and confirm if you were one of the clients who did go down due to it.
Once again we apologise for the trouble.
We are very sorry for the disruption to service you did experience and completely understand your frustration regarding it.
We are escalating your trouble to our Support Team right away to assist with and get it resolved as soon as possible, there was unfortunately a veld fire in the area over the weekend which did affect a few clients and our Support will check and confirm if you were one of the clients who did go down due to it.
Once again we apologise for the trouble.