HJ
Howard J
1 reviews | Active since Apr 2022
13 Feb 2026, 12:06
Thank you Evotel
Hi I just want to know why i need an order or installation at mweb, while your lines are already there, and i also have a mweb router. All need is the line for them to activate the thats all please. Can you assisit me. I cant get hold of mweb. ***
Helpful (0)
Replies (16)0
Replies (16)HJ
Howard J's updateReviewer Update
13 Feb 2026, 13:48HI I SPOKE TO MWEB THEY SAY I MUST PAY 250 FEE FOR MY LINE TO BE ACTIVE AGAIN. THATS WHAT I DID. THEY SAY YOU GUYS MUST A
HJ
Howard J's update13 Feb 2026, 13:48
Reviewer Update
HI I SPOKE TO MWEB THEY SAY I MUST PAY 250 FEE FOR MY LINE TO BE ACTIVE AGAIN. THATS WHAT I DID. THEY SAY YOU GUYS MUST A
HJ
Howard J's updateReviewer Update
13 Feb 2026, 13:48Activate it on your side am lost here
HJ
Howard J's update13 Feb 2026, 13:48
Reviewer Update
Activate it on your side am lost here
HJ
Howard J's updateReviewer Update
13 Feb 2026, 14:37The order has just been placed on our end and order placement takes 24-48 hours, once the order is placed with Evotel, they need to accept the order and then it will be activated.
NEH MAN TOG YOU GIYS SENDING ME TO THEM, THEY SENDING ME TO YOU, WHAT CONFUSION IS THIS NOW.
I DONT NEED ANY INSTALLATION NO TOUTERS EVERYTHING IS THERW I NEED JUST TO BE ACTIVATED.
PLEASE I AM ASKING IN JESUS NAME
NEH MAN TOG YOU GIYS SENDING ME TO THEM, THEY SENDING ME TO YOU, WHAT CONFUSION IS THIS NOW.
I DONT NEED ANY INSTALLATION NO TOUTERS EVERYTHING IS THERW I NEED JUST TO BE ACTIVATED.
PLEASE I AM ASKING IN JESUS NAME
HJ
Howard J's update13 Feb 2026, 14:37
Reviewer Update
The order has just been placed on our end and order placement takes 24-48 hours, once the order is placed with Evotel, they need to accept the order and then it will be activated.
NEH MAN TOG YOU GIYS SENDING ME TO THEM, THEY SENDING ME TO YOU, WHAT CONFUSION IS THIS NOW.
I DONT NEED ANY INSTALLATION NO TOUTERS EVERYTHING IS THERW I NEED JUST TO BE ACTIVATED.
PLEASE I AM ASKING IN JESUS NAME
NEH MAN TOG YOU GIYS SENDING ME TO THEM, THEY SENDING ME TO YOU, WHAT CONFUSION IS THIS NOW.
I DONT NEED ANY INSTALLATION NO TOUTERS EVERYTHING IS THERW I NEED JUST TO BE ACTIVATED.
PLEASE I AM ASKING IN JESUS NAME
HJ
Howard J's updateReviewer Update
13 Feb 2026, 15:08Can you please call me please am begging you guys.
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HJ
Howard J's update13 Feb 2026, 15:08
Reviewer Update
Can you please call me please am begging you guys.
***
***
HJ
Howard J's updateReviewer Update
13 Feb 2026, 15:09Ok thank guys
HJ
Howard J's update13 Feb 2026, 15:09
Reviewer Update
Ok thank guys
Evotel South Africa's replyOfficial
13 Feb 2026, 15:22Will do, thank you
Evotel South Africa's reply13 Feb 2026, 15:22
Official
Will do, thank you
HJ
Howard J's updateReviewer Update
14 Feb 2026, 08:30Morning
I jisy
I jisy
HJ
Howard J's update14 Feb 2026, 08:30
Reviewer Update
Morning
I jisy
I jisy
HJ
Howard J's updateReviewer Update
14 Feb 2026, 08:31I just need to know are you rendering services on saturdays?
Thank you
Thank you
HJ
Howard J's update14 Feb 2026, 08:31
Reviewer Update
I just need to know are you rendering services on saturdays?
Thank you
Thank you
Evotel South Africa's replyOfficial
14 Feb 2026, 10:08Good day, Kindly note that we are operating with limited staff. Your query will be attended to on Monday. We appreciate your patience and understanding.
Evotel South Africa's reply14 Feb 2026, 10:08
Official
Good day, Kindly note that we are operating with limited staff. Your query will be attended to on Monday. We appreciate your patience and understanding.
HJ
Howard J's updateReviewer Update
16 Feb 2026, 08:23Morning
I just spoke to provisioning at mweb. Now they say i mu
I just spoke to provisioning at mweb. Now they say i mu
HJ
Howard J's update16 Feb 2026, 08:23
Reviewer Update
Morning
I just spoke to provisioning at mweb. Now they say i mu
I just spoke to provisioning at mweb. Now they say i mu
HJ
Howard J's updateReviewer Update
16 Feb 2026, 08:24Must wat for 24 to 48 hours again since friday.
And now again 24 to 48 hours.
Please guys this is really not not and no one from mweb called after you send the reference number.
Dear Howard Jacobs.
Your request has been sent to MWEB. A representative from MWEB should contact you shortly to confirm your enquiry and get you connected ASAP..
Your reference number is ET-007631
Package Details
Package: 60 Mbps
Monthly fee: R709.00
Installation fee: R0.00
Activation fee: R0.00
Provider: MWEB
Contact Details
If you have any queries please use the contact details below.
Tel: ***
Email: ***
Web: https://www.mweb.co.za/
So i mist forever wait 24to48
And now again 24 to 48 hours.
Please guys this is really not not and no one from mweb called after you send the reference number.
Dear Howard Jacobs.
Your request has been sent to MWEB. A representative from MWEB should contact you shortly to confirm your enquiry and get you connected ASAP..
Your reference number is ET-007631
Package Details
Package: 60 Mbps
Monthly fee: R709.00
Installation fee: R0.00
Activation fee: R0.00
Provider: MWEB
Contact Details
If you have any queries please use the contact details below.
Tel: ***
Email: ***
Web: https://www.mweb.co.za/
So i mist forever wait 24to48
HJ
Howard J's update16 Feb 2026, 08:24
Reviewer Update
Must wat for 24 to 48 hours again since friday.
And now again 24 to 48 hours.
Please guys this is really not not and no one from mweb called after you send the reference number.
Dear Howard Jacobs.
Your request has been sent to MWEB. A representative from MWEB should contact you shortly to confirm your enquiry and get you connected ASAP..
Your reference number is ET-007631
Package Details
Package: 60 Mbps
Monthly fee: R709.00
Installation fee: R0.00
Activation fee: R0.00
Provider: MWEB
Contact Details
If you have any queries please use the contact details below.
Tel: ***
Email: ***
Web: https://www.mweb.co.za/
So i mist forever wait 24to48
And now again 24 to 48 hours.
Please guys this is really not not and no one from mweb called after you send the reference number.
Dear Howard Jacobs.
Your request has been sent to MWEB. A representative from MWEB should contact you shortly to confirm your enquiry and get you connected ASAP..
Your reference number is ET-007631
Package Details
Package: 60 Mbps
Monthly fee: R709.00
Installation fee: R0.00
Activation fee: R0.00
Provider: MWEB
Contact Details
If you have any queries please use the contact details below.
Tel: ***
Email: ***
Web: https://www.mweb.co.za/
So i mist forever wait 24to48
Evotel South Africa's replyOfficial
16 Feb 2026, 08:29Hi. Thank you for reaching out to us and providing your details. We will remind our team to contact you soon.
Evotel South Africa's reply16 Feb 2026, 08:29
Official
Hi. Thank you for reaching out to us and providing your details. We will remind our team to contact you soon.
HJ
Howard J's updateReviewer Update
16 Feb 2026, 08:49Thank you i will wait for you call
HJ
Howard J's update16 Feb 2026, 08:49
Reviewer Update
Thank you i will wait for you call
Evotel South Africa's replyOfficial
16 Feb 2026, 08:52Noted.
Evotel South Africa's reply16 Feb 2026, 08:52
Official
Noted.
HJ
Howard J's updateReviewer Update
16 Feb 2026, 10:34Hi
COME ON guys i dont know why you guys givivng me a run aoun.
I SPOKE TO An MWEB CONSULTANT.SHES SAYING THEY CANT HELP ME ACTIVATE THE LINE COZ THE PREVIOUS CLIENT PUT IN A REQUEST FOR THE LINE TO BE CANCELLED.. SO you GUYS CAN CANCEL THE LINE AND HAND THE LINE OVER TO ME. But you guys didnt tel me anything about the line cancelled of the previous customer.
You give me reference number that mweb not even pickingg up.
They say you guys must just release the line earlier please of the previous customer
COME ON guys i dont know why you guys givivng me a run aoun.
I SPOKE TO An MWEB CONSULTANT.SHES SAYING THEY CANT HELP ME ACTIVATE THE LINE COZ THE PREVIOUS CLIENT PUT IN A REQUEST FOR THE LINE TO BE CANCELLED.. SO you GUYS CAN CANCEL THE LINE AND HAND THE LINE OVER TO ME. But you guys didnt tel me anything about the line cancelled of the previous customer.
You give me reference number that mweb not even pickingg up.
They say you guys must just release the line earlier please of the previous customer
HJ
Howard J's update16 Feb 2026, 10:34
Reviewer Update
Hi
COME ON guys i dont know why you guys givivng me a run aoun.
I SPOKE TO An MWEB CONSULTANT.SHES SAYING THEY CANT HELP ME ACTIVATE THE LINE COZ THE PREVIOUS CLIENT PUT IN A REQUEST FOR THE LINE TO BE CANCELLED.. SO you GUYS CAN CANCEL THE LINE AND HAND THE LINE OVER TO ME. But you guys didnt tel me anything about the line cancelled of the previous customer.
You give me reference number that mweb not even pickingg up.
They say you guys must just release the line earlier please of the previous customer
COME ON guys i dont know why you guys givivng me a run aoun.
I SPOKE TO An MWEB CONSULTANT.SHES SAYING THEY CANT HELP ME ACTIVATE THE LINE COZ THE PREVIOUS CLIENT PUT IN A REQUEST FOR THE LINE TO BE CANCELLED.. SO you GUYS CAN CANCEL THE LINE AND HAND THE LINE OVER TO ME. But you guys didnt tel me anything about the line cancelled of the previous customer.
You give me reference number that mweb not even pickingg up.
They say you guys must just release the line earlier please of the previous customer
Evotel South Africa's replyOfficial
16 Feb 2026, 17:56Hi Howard, We sincerely apologise for the inconvenience experienced and understand your frustration. Please be assured that your matter has already been escalated to the relevant technical team for urgent attention. Our team is actively aware of the inquiry and is working toward a resolution. To avoid delays and duplication in the process, we kindly request that no additional complaints be logged at this stage, as this may reset escalation queues and slow down the investigation. We appreciate your patience and assure you that we are committed to resolving this as efficiently as possible.
Evotel South Africa's reply16 Feb 2026, 17:56
Official
Hi Howard, We sincerely apologise for the inconvenience experienced and understand your frustration. Please be assured that your matter has already been escalated to the relevant technical team for urgent attention. Our team is actively aware of the inquiry and is working toward a resolution. To avoid delays and duplication in the process, we kindly request that no additional complaints be logged at this stage, as this may reset escalation queues and slow down the investigation. We appreciate your patience and assure you that we are committed to resolving this as efficiently as possible.