AlVw
Albert l Van wyk

1 reviews | Active since Aug 2024

13 Aug 2024, 11:18

Stay clear. Poor workmanship.

Fibre was installed by evotel. Their team managed to drill holes right through a single brick wall to mount the conduit with saddles. This causes the bricks to break on the exit side.

Reported this and they sent someone to patch 6 bricks with polyfilla. Absolute disgraceful work.

Ended up fixing the wall on my own account and time.

0
Replies (4)
Evotel South Africa
Evotel South Africa's reply13 Aug 2024, 11:50
Official
Hi Albert we sincerely apologize for the inconvenience  this has caused you, our team will investigate the matter and assist you 

Best regards,

AlVw
Albert l Van wyk's update08 Sept 2024, 18:37
Reviewer Update
Was told that someone would contact me for reimbur*****t but they did not come back to me. Just plain lying. Stay clear. Use alterative suppliers if you have the option.
Evotel South Africa
Evotel South Africa's reply27 Jan 2025, 18:04
Official
Hi there Albert. 

Was this ever settled with you? We do hope things have been going smoother since your last complaint. 

Best regards,

AlVw
Albert l Van wyk's update14 Feb 2025, 17:08
Reviewer Update
No this was never settled.