ZK
Zamokuhle K

1 reviews | Active since Feb 2022

02 Feb 2022, 17:45

service Excellence

I would like to Thank Evotel worker Thapelo for coming to my house when I reported my fiber is faulty due to an installation that was not done properly after requesting assistance several times from my provider, yesterday he came to my house looked at the installation, and was not happy himself, Thank God, then he made a call then some technicians came, he requested them to redo the installation, and he advised on a better positioning of the devices he never left until they were done with my Installation, and my fiber is working better than it was connecting in every room, I truly appreciate the assistance and service excellence from him and the team he called to come to my house. Thank you Evotel Keep up the Good work

0
Replies (1)
Evotel South Africa
Evotel South Africa's reply07 Feb 2022, 14:10
Official
Hi there!

We're so thankful that you took some time out of your day to share the good news. Now and then mistakes do show up, but we're glad to have Thapelo around to sort them out for us. We're glad that your installation was rectified and we're glad to have you on board with us.

Welcome to the family!