Ridiculous Service, Ridiculous Policies and All Round Horror Company

<p>If you are living in a Balwin/Whitfields complex and forced to get internet in your unit through Evotel, you would be better served standing on a high voltage power cable during a thunderstorm.</p> <p> </p> <p>From start to finish Evotel has been terrible and a constant fight. I pity some of their employees who really do try their very best but their superiors let them down and effectivly throw them under the bus.</p> <p> </p> <p>How can you punish existing paying customers for defaulting non paying customers? It is absurd and utter madness. I have never complained as much as I have had to with Evotel.</p> <p> </p> <p>Balwing Properties are making a serious mistake by doing business with Evotel. They have these big contracts and honestly cannot care for customer service because they have the monopoly on the internet provider in the complex. They are so dreadful that I would rather do without internet than pay them another cent.</p> <p> </p> <p>I hope parity will reign and other service providers made available in these complexes. I would gladly pay more than what I currently do for better service and customer experience.</p> <p> </p> <p>PS - for a 10mb Fibre line the network is rather average... I have not been able to watch a single movie through my Explora in HD as it is forever buffering or failing to download.</p> <p> </p> <p>One very tired, unhappy and appalled "customer".</p>