KJ
Kaylin J

1 reviews | Active since Dec 2023

10 May 2026, 11:16

Really bad service

Really bad customer service. When attempting to contact to assistance I get the phone dropped on me.

I have been having outages for the past 3 months in a row and everytime I call I am given an excuse

Called this morning to report an outage was told he is busy today and can only come tommorow.

I explained to him I can’t as I work from home and he said I should speak to his boss. Does not care at all.

My outage is at my house in Ennerdale Contact number is ***.

This is ridiculous to be treated this way

I am really considering to change my provider

0
Replies (1)
Evotel South Africa
Evotel South Africa's reply10 May 2026, 11:39
Official
Hi Kaylin!

We sincerely apologise for the ongoing disruption and understand how frustrating this has been. Our team is actively attending to your query and we appreciate your patience while our team works to resolve the issue. Please rest assured that the matter remains a priority.