1 reviews | Active since Oct 2022
Poorest of service
I have been without wifi for almost three days. I have followed up my ISP who has been following up with Evotel. They are digging trenches in the area I am living in. Now I have to wait until the trenches are done before they will do the maintenance. Take it up with your ward councilor I was told. I asked to be routed to another sector. Was told I need to wait. So if it takes three weeks. Take it up with the municipality.
I received a mail from a friend where Evotel advertises that they will keep you connected! They will make a plan. Please. You have done nothing. I need to follow up no one keeps me informed. And no plan whatsoever.
O yes. Cherry on cake. I pay for a gig line, as advertised, but dont even receive half the output. They said that I should downgrade. Why sell something if you cant deliver?
This is extremely dissapointing. Lets see what happens after three weeks. Wonder if I should pay for what I receive? Well take that up with your service provider. Well the ISP is great, cool odeas. But evotel. No way!
We are very sorry for the extended downtime. Due to the municipal work we are currently unable to attend to the damaged line, though the team is working on an alternative fix to restore the affected clients. Residents engaging with their ward councilors always helps our team as we work with the municipality to find a solution to these problems, so we are sorry if you felt dismissed.
Our team is already talking with the municipality and we hope to have this resolved as soon as possible.
We are very sorry for the extended downtime. Due to the municipal work we are currently unable to attend to the damaged line, though the team is working on an alternative fix to restore the affected clients. Residents engaging with their ward councilors always helps our team as we work with the municipality to find a solution to these problems, so we are sorry if you felt dismissed.
Our team is already talking with the municipality and we hope to have this resolved as soon as possible.
