NM
Ntombizodwa M
1 reviews | Active since Apr 2024
13 Jan 2026, 14:31
Poor support
Once they sign you they block you from their WhatsApp, there’s no further communication When I call it’s always from pillar to post Worst customer service and support
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Replies (1)
Evotel South Africa's replyOfficial
13 Jan 2026, 14:34Hi Ntombizodwa!
We are sorry to hear this was your experience. This is definitely not the journey we aim to offer anyone. We don’t block clients on WhatsApp but it sounds like something clearly went wrong here and that’s on us to fix. One of our support team representatives will reach out to you shortly so we can reconnect and resolve this properly. We would really like the chance to turn this around.
We are sorry to hear this was your experience. This is definitely not the journey we aim to offer anyone. We don’t block clients on WhatsApp but it sounds like something clearly went wrong here and that’s on us to fix. One of our support team representatives will reach out to you shortly so we can reconnect and resolve this properly. We would really like the chance to turn this around.
Evotel South Africa's reply13 Jan 2026, 14:34
Official
Hi Ntombizodwa!
We are sorry to hear this was your experience. This is definitely not the journey we aim to offer anyone. We don’t block clients on WhatsApp but it sounds like something clearly went wrong here and that’s on us to fix. One of our support team representatives will reach out to you shortly so we can reconnect and resolve this properly. We would really like the chance to turn this around.
We are sorry to hear this was your experience. This is definitely not the journey we aim to offer anyone. We don’t block clients on WhatsApp but it sounds like something clearly went wrong here and that’s on us to fix. One of our support team representatives will reach out to you shortly so we can reconnect and resolve this properly. We would really like the chance to turn this around.