Poor service when it comes to helping customers with issues of payments
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Evotel South Africa's replyOfficial
15 Apr 2024, 17:22
Hi there Boniswa.
We are very sorry to hear that you are having trouble making payment to your ISP. Evotel is the fibre provider, so we don't take payment from users so we won't be able to assist in this regard. We will be happy to reach out to your ISP for you though. Kindly confirm who your ISP is and we will get them involved as well.
Best regards,
Evotel South Africa's reply15 Apr 2024, 17:22
Official
Hi there Boniswa.
We are very sorry to hear that you are having trouble making payment to your ISP. Evotel is the fibre provider, so we don't take payment from users so we won't be able to assist in this regard. We will be happy to reach out to your ISP for you though. Kindly confirm who your ISP is and we will get them involved as well.