1 reviews | Active since Nov 2023
Poor service from Evotel
In Rustenburg -Worst service ever m even regretting why I cancelled my previous internet. Evotel installation was done Thursday 16 Nov 2023 then I started reporting no network on the 17th November 2023 ,today 20th m still complaining, even called support- m told I should disconnect other devices to give my bedroom tv a chance to connect at that time m on a 30/30 mbps. Called Accounts to cancel - m told I’ll be debited R3000 for installation yet I dnt even have a week with their connection. Called to ask if a technician can be assigned to come fix coz they ddnt even do a wifi analysis of whr to put the router for better network, m told m going to be charged a call out fee for a technician to come assist me. M not happy at all this is a big joke seriously.
We are very sorry for the any trouble you are experiencing with your connection. ISP's do charge a cancellation fee if it is cancelled before the contract ends with them. We have escalated your line and query to our Support Team to assist further with your connection around the house and also will have our Team escalate this to your internet service provider as well to investigate from their side.
We are very sorry for the any trouble you are experiencing with your connection. ISP's do charge a cancellation fee if it is cancelled before the contract ends with them. We have escalated your line and query to our Support Team to assist further with your connection around the house and also will have our Team escalate this to your internet service provider as well to investigate from their side.
Thank you very much for the feedback! We are sorry for the trouble again but are very glad to hear Langu and the Team came out to assist and get the trouble sorted out.
Thank you very much for the feedback! We are sorry for the trouble again but are very glad to hear Langu and the Team came out to assist and get the trouble sorted out.