Poor service delivery

We are from Upington trying to get fibre installation. Evotel is really probably the most unprofessional company anyone can deal with. We requested for Fibre line in October. In November they started the process to pull the Fibre into the complex. MDU box was then installed on one of the units and Fibre laid out from there to various other units and fibre line installed into those units. A QS was here to check everything and we were told they were waiting for a line card which should be done in that week. A week later nothing happens so we call, some tech comes out testing the line, saying it is live. Then another tech comes out saying no they still waiting for the line card but that 2 other complexes must be connected onto this line card as well. 2 weeks pass and they say no we are not live, then they say oh no they are still waiting for a CAC and some or other payment. Now another story surfaces saying oh no the MDU hasn't been installed yet. ***. Do they actually think people are stupid. They never have the correct information. They never give a straight answer. They just absolutely pulling people around their nose strings with bs. Too many stories and no actual action. My advice, stay away from Evotel.