CvdW
Corrie van der Wath

1 reviews | Active since Jun 2023

06 Jun 2025, 21:43

Poor service delivery and feedback

I don't know what to say about Vox/Evotel any more. All I can say is that there service are super bad. Seems that they don't have enough knowledge to resolve a problem. Al they do is wasting my time and money. I hope they will not charge me next month in full. My high latency problem is going on for two week now. Half a month now and no result or answer why my fiber line is giving so much trouble. They where here yesterday 2025/06/05 to do test but didn't receive any feedback from support on what are the steps taking further. They are busy robbing me of my money.... Poor service delivery and feedback.... Please call me when you have a answer and not to say sorry. Your excuses are getting stupid and boring always hearing the same thing over and over.

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Replies (1)
Evotel South Africa
Evotel South Africa's reply07 Jun 2025, 08:06
Official
Good morning Corrie.

Thank you for bringing this to our attention. We've escalated this again to our Support Team to find out what the hold up on getting this resolved is. This is not the service experience any client deserves and we're going to do our best to get your experience back on track.