XM
XOLILE Mazibuk9
1 reviews | Active since Sept 2025
09 Sept 2025, 18:33
Poor Service
Really bad experience Every month it will happen that we don't have Internet for at least 3 or more days.. Currently it's been 5 days without internet this is such a huge inconvenience for us as it's is costing us money. Really not happy with the service. No one is doing anything about it. But come month end they send a statement charging us full amount not considering the days we had no Internet.. I wouldn't recommend Evotel.
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Replies (1)0
Replies (1)Evotel South Africa's replyOfficial
09 Sept 2025, 18:37Hi Xolile!
We’re truly sorry to hear about your experience and understand how frustrating and disruptive this must be. Reliable service is something we take seriously and we never want our clients to feel unheard or unsupported.
Please know that this matter has our immediate attention and we have asked our support team to reach out to you directly for further assistance and support.
We’re truly sorry to hear about your experience and understand how frustrating and disruptive this must be. Reliable service is something we take seriously and we never want our clients to feel unheard or unsupported.
Please know that this matter has our immediate attention and we have asked our support team to reach out to you directly for further assistance and support.
Evotel South Africa's reply09 Sept 2025, 18:37
Official
Hi Xolile!
We’re truly sorry to hear about your experience and understand how frustrating and disruptive this must be. Reliable service is something we take seriously and we never want our clients to feel unheard or unsupported.
Please know that this matter has our immediate attention and we have asked our support team to reach out to you directly for further assistance and support.
We’re truly sorry to hear about your experience and understand how frustrating and disruptive this must be. Reliable service is something we take seriously and we never want our clients to feel unheard or unsupported.
Please know that this matter has our immediate attention and we have asked our support team to reach out to you directly for further assistance and support.
