JE
Johny E
1 reviews | Active since Jan 2020
26 Apr 2026, 07:57
Poor internet connection
The internet connectivity provided by this company has been consistently poor since Friday, resulting in complete network outages. Despite numerous phone calls and attempts to log in via WhatsApp and email, I have yet to receive any assistance. This situation has compelled me to consider seeking a new internet service provider in the Rustenburg area, as I am unable to continue paying for a service that is not providing the necessary functionality.
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Evotel South Africa's replyOfficial
26 Apr 2026, 08:01Hi Johny Ernst, we sincerely apologise for the inconvenience and frustration caused.There is currently a network outage affecting the Rustenburg area, and SMS notifications were sent to affected clients to keep them informed. Our team is actively on site working to restore the network as quickly as possible.We understand how disruptive this is, especially when you rely on the service, and we truly regret the lack of responsiveness you’ve experienced. Please be assured that restoration is a priority, and updates will continue to be communicated.Thank you for your patience and understanding.
Evotel South Africa's reply26 Apr 2026, 08:01
Official
Hi Johny Ernst, we sincerely apologise for the inconvenience and frustration caused.There is currently a network outage affecting the Rustenburg area, and SMS notifications were sent to affected clients to keep them informed. Our team is actively on site working to restore the network as quickly as possible.We understand how disruptive this is, especially when you rely on the service, and we truly regret the lack of responsiveness you’ve experienced. Please be assured that restoration is a priority, and updates will continue to be communicated.Thank you for your patience and understanding.