1 reviews | Active since Jun 2020
Poor fibre
I've been complaining about this fibre line being slow, going on and off for a long time now. No stability whatsoever, a movie that's supposed to take 2 hours ends up 2 and a half hours or 3 depending. Restarting the router over and over, trying to watch a movies or anything for that matter. Everything on myself and my wife's phone takes a long to download, I only have 3 devices running on the fibre. I'm really frustrated paying and paying with no positive results, and the fact that I have a contract with this ****py service irritates me. I have to wait 2 years to get another fibre service, so it's either someone does something about this asap or I need to get out of this contract as it's a total waste of time.
We are very sorry to hear about the trouble you've been experiencing. We've had a look at your line and the infrastructure does look good and healthy on our end, but with the issues persisting we'll definitely be sending this on for further investigations. A member of the team will be in touch with you.
We are very sorry to hear about the trouble you've been experiencing. We've had a look at your line and the infrastructure does look good and healthy on our end, but with the issues persisting we'll definitely be sending this on for further investigations. A member of the team will be in touch with you.