CN
Christina N
1 reviews | Active since Jun 2018
30 Apr 2024, 06:47
Poor fibre
I had my fibre installed in December 2023. I took a 75/75mbs line. This is probably the worst service provider I could have chosen. Whereas I had internet installed at my parents house with openserve a 50/2/mbs line and even the modem they gave with it is so much better. I would not recommend Evotel even the service is bad.
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Evotel South Africa's replyOfficial
30 Apr 2024, 08:19Hi there Christina.
We're very sorry to hear that you're not enjoying your fibre experience. Our team is always available to assist and we will be in touch to figure out what's gone wrong. Currently our Support Team reports that your line is operational on our end, so if we need to involve your ISP to get this sorted out, we definitely will.
Please keep an eye out for our call!
We're very sorry to hear that you're not enjoying your fibre experience. Our team is always available to assist and we will be in touch to figure out what's gone wrong. Currently our Support Team reports that your line is operational on our end, so if we need to involve your ISP to get this sorted out, we definitely will.
Please keep an eye out for our call!
Evotel South Africa's reply30 Apr 2024, 08:19
Official
Hi there Christina.
We're very sorry to hear that you're not enjoying your fibre experience. Our team is always available to assist and we will be in touch to figure out what's gone wrong. Currently our Support Team reports that your line is operational on our end, so if we need to involve your ISP to get this sorted out, we definitely will.
Please keep an eye out for our call!
We're very sorry to hear that you're not enjoying your fibre experience. Our team is always available to assist and we will be in touch to figure out what's gone wrong. Currently our Support Team reports that your line is operational on our end, so if we need to involve your ISP to get this sorted out, we definitely will.
Please keep an eye out for our call!